Job openings for kyc executive in sector 125 noida

Job Description & Responsibility:

We are working 365 days with rotational work & Week Off between 8AM to 11PM shift.

- Age should be 25years.

- Location- sector 125

- Handle inbound Video calls of the customers to complete the full KYC.

- Verify the details submitted by the customer while opening the account and Documents submitted are matching.

- Ensure KYC is completed by the right party only.

- Should maintain a good relationship with the customer throughout the KYC process.

- Cross-sell other banking products.

- Give complete and correct information on all the products pitched to the customer.

- Take call backs in case the customer is busy and ensure the follow up is done on time.

- Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.

- Meet targets on conversion and Cross selling as defined from time to time.

- Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.

- Adherence to Information Security norms & quality process norms.

- To be aware of and comply with any updates about the process.

- Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

About Company